Real estate agents & property managers
One locksmith, one invoice, nobody chasing anybody.
Changeovers, minimum standards checks, window locks and urgent tenant lockouts across Geelong and Wyndham. Your agency gets its own account rates, so you can quote the owner before you hang up.
5.0 ★★★★★From 140 reviews on Airtasker
7 daysAccount terms, one invoice per job
24/7Inside the urgent repair window
$0Call-out when you go ahead
The locksmith your property managers stop having to chase.
I already do weekly work for agencies around Geelong and Wyndham. The complaints I hear about the trade are always the same three: nobody answers, nobody turns up when they said, and the invoice arrives three weeks later with no reference on it.
So the offer is simple. One number that gets answered, a job that gets run without your office in the middle of it, and paperwork that goes straight to the owner.
- You send the work orderEmail or text: address, tenant name, tenant mobile. That's all I need.
- I book the tenant directlyI arrange access, attend, and keep them off your phone.
- Job done and reportedPhotos of the work and a plain-English note of what was fitted or changed.
- Invoice within 24 hoursYour reference on it, GST itemised, 7-day terms, ready to pass to the owner.
What agencies actually book me for
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Vacates and changeovers
Rekeyed between tenancies so no old key works, with a fresh tagged set to the office.
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Urgent tenant lockouts
Day or night, billed to the agency or the tenant, whichever you tell me on the work order.
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Minimum standards checks
Deadlatches on external doors and locks on openable windows, quoted per property.
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Break-in make-safes
Property secured the same visit, with a report and photos for the insurer.
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Letterbox locks and garage remotes
The small jobs that hold up a settlement or a handover.
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Whole-property keyed alike
One key for every door, labelled and copied to suit the office and the owner.
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Blind cord anchors: free while I’m there
Mandatory in every rental since 1 December 2025. I fit them during a lock job at no charge. How it works
Four things you book me for
Named jobs, fixed rates, nothing invented at the end.
Every rental throws up lock work at four predictable moments. Each one has a fixed rate on your agency rate card, so you can give the owner a number in the same phone call instead of two days later.
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1. Minimum Standards Check
Before you list, or when you take a property on. External doors, cylinders, every openable window, corded blinds. You get a photo report per room and an itemised quote. The fee comes off in full if the work goes ahead.
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2. Changeover rekey
Between tenancies. Every lock rekeyed to one key, priced per cylinder with the rate dropping after the first. Doors and windows checked, photo report. One visit, one invoice.
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3. Urgent Response: $145
Broken lock, break-in, renter locked out. Answered at any hour, no after-hours or weekend loading. This is the one that keeps you inside the 24-hour urgent repair window.
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4. Multi-Door, quoted
Rooming houses, blocks and whole portfolios. Every room in a rooming house needs a lock that keys from outside and opens from inside without a key. Master key plans, keypads, priced on site.
Agency account rates
Your agency gets its own rate card.
Agency rates sit below my public price list and aren’t published online. Ask, and I’ll send your office a one-page rate card in your agency’s name, so every property manager has the same numbers to quote owners from.
Every agency account includes
- Fixed rates for changeovers, rekeys, lock changes, window locks and minimum standards checks
- Tenant lockouts at any hour with no after-hours, weekend or public holiday loading
- Your work order reference on every invoice, GST itemised, 7-day terms
- A photo report the same day, ready to forward to the owner
- Blind cord anchors fitted free while I’m on site for a lock job
- Hardware quoted before it is ordered, never added afterwards
The number worth knowing
$145 to fix it tonight. Up to $2,500 if nobody answers.
A damaged or missing lock makes a property insecure, which makes it an urgent repair. The clock is 24 hours. Miss it and the renter is entitled to engage their own tradesperson and claim back up to $2,500: a locksmith you didn’t choose, at a price you didn’t agree, on an invoice you still have to explain to the owner.
I’m not going to tell you I’m cheaper than whoever you use now, because I don’t know what they charge. What I’ll tell you is that I answer, and that the number is on your rate card before you need it.
Alexis, Lock Services
0415 395 981
alex@lockservices.com.au
General information for property managers, not legal advice. The urgent repairs provisions sit in the Residential Tenancies Act 1997 and the standards with Consumer Affairs Victoria.
Set up an account this week.
Send one job as a trial. If the tenant's happy and the invoice lands the way you need it, we'll keep going. No agreement to sign and no minimum volume.
Alexis, Lock Services
0415 395 981
alex@lockservices.com.au
Covering Geelong, the Bellarine, Werribee, Tarneit, Truganina, Point Cook, Altona and Wyndham Vale.
5.0 out of 5 from 140 reviews
Why tenants don’t ring you back afterwards
Reviews from the people at the other end of the work order.
★★★★★
Alexis can not be fault in anyway. He is polite, knows his work well. Open and honest communication if he finds some issue. Went on extra mile to help us with a sliding door lock which had broken screw. Did not charge or say "it is a big job" like some trades do.Bijma W. · Change door locks
★★★★★
Your responsiveness and communication was really great and appreciated. The door handle and lock looks superb. I especially thank you for your attention to the detail and extra time to make sure my security lock also closes!Jacqui R. · Install door handle and lock for external door
★★★★★
His communication was excellent, he kept me informed throughout the entire process, responded promptly, and was always polite and professional. The quality of his work was outstanding, and everything was completed to a high standard.Nikz F. · Needs 3 locks changed
★★★★★
Very happy with Alexis’ work installing a new lock! He was very efficient and had excellent communication. Would highly recommend!Mikaela C. · Change of door lock and handle by locksmith
What property managers ask
How do I book a job?
Email or text the work order with the address, the tenant's name and their mobile. I'll contact the tenant directly, arrange access and send you the invoice. Nobody in your office has to run the job.
What are your payment terms?
Seven days from invoice. Every invoice carries your work-order reference, GST itemised, and enough job detail to pass straight to the owner without a phone call.
Can you do after-hours tenant lockouts?
Yes, and it's usually the reason agencies move across. A tenant locked out at 9pm calls me, not your property manager's mobile.
Do you handle rental minimum standards?
Victoria's minimum standards expect every external entry door to have a working deadlatch, or a lock that's key-operated from outside. I can check the doors at changeover and quote what's needed to bring the property up to standard.
Can you key a whole property alike?
Yes. Front, back, garage and meter box on one key, with as many copies as the office needs, tagged and labelled.
What about vacates and changeovers?
Rekey between tenancies is the cheapest way to guarantee no old keys are in circulation, and it's usually less than half the price of replacing hardware. The per-cylinder rate is on your agency rate card, and it drops after the first cylinder.
Are your rates really fixed?
Yes. The only thing that changes the number is you asking for something that isn't on the list, and you'll hear that price before I do it. If I misquote something, that's mine to wear, not yours to explain to an owner.
Do we pay for the minimum standards check?
There’s a small fee on your rate card, and it comes off in full against whatever work you book from it. Free inspections sound generous but they end up funded by the jobs that do go ahead, which means the agencies who book work subsidise the ones who don’t.
Why do the window locks get cheaper after the first one?
Because the drive, the setup and the paperwork only happen once. A house with eight openable windows is one visit, not eight. Charging the first-window rate eight times over is how a compliance quote gets knocked back by an owner.
What happens if we miss the 24-hour urgent repair window?
A lock that's broken or missing makes the property insecure, which puts it on the urgent repairs list. If it isn't actioned, the renter can arrange a tradesperson themselves and claim back up to $2,500. That's a locksmith you didn't pick at a price you didn't agree. Answering the phone is the whole fix.
Do you do rooming houses?
Yes. Rooming houses sit under their own regulations: every room needs a lock that works by key from outside and opens from inside without one, and a PIN or fob counts as a key. That's usually a quote on site rather than a per-door price.
Not urgent?
Send me the details and I’ll come back with a price.
If you’re locked out right now, ring me instead. That’s always faster. For everything else, this gets you a number without a phone call.
I answer these myself, usually the same day. Nothing goes to a call centre and nobody else gets your number.
Would rather talk? Call 0415 395 981, send a text or message me on WhatsApp. A photo of the door usually means I can give you a firm price rather than a range.
Want to trial one job?
Send me a work order and see how it runs. No account setup, no paperwork, no commitment.
Call 0415 395 981 Send a text