For family violence services and case managers
Locks changed quickly, quietly and safely for the people you support.
When a victim survivor needs their home secured, you need a locksmith who answers, quotes the same hour and treats your client with care. That’s the job I want to do for your team, across Geelong and Melbourne’s west.
Case managers can call or text any time. Written quote within the hour, made out to your service.
1 hourWritten quote, made out to your service
Same dayAttendance wherever possible
No copiesNew keys go to your client only
5.0 ★★★★★From 140 reviews on Airtasker
I understand what this call means
You’ve done the hard part. Let me take care of the locks.
When a case manager calls about locks, it is rarely routine. The person using violence may still have a key, the safety plan depends on the home being secure, and your client has already had to tell their story too many times.
So I keep my part simple. One phone call or text, a written quote you can attach to the Flexible Support Package straight away, and a visit that is calm, respectful and over as quickly as the work allows.
- You send the requestCall, text or use the form below: suburb, client reference, what’s needed and how to safely contact your client.
- Quote within the hourWritten, itemised and made out to your service. Under the client reference instead of their name if you prefer.
- I secure the homeSame day wherever possible, at a time that fits the safety plan. Every lock tested before I leave.
- Invoice and reportSent to your service with a short completion report for your records. Nothing is posted, shared or left at the property.
How I work with your clients
Safety and privacy come first, on every job.
-
Keys to your client only
New keys are handed to your client and nobody else. I keep no copies and no spare key leaves with me.
-
Discreet from start to finish
I contact your client only in the way you tell me to. No photos of people, belongings or house numbers, no social media, and no paperwork left behind.
-
Calm and respectful on site
I explain what I’m doing before I do it, work quietly and leave when the job is done. A support worker or police member is always welcome to be there.
-
Paperwork that suits your FSP process
Itemised quotes and tax invoices made out to your service, GST shown, with the client reference you give me. Ready for approval without a phone call.
-
If something doesn’t feel right, I stop
If the person using violence arrives, I don’t engage. I make sure your client is safe, call 000 if needed and let you know straight away.
-
Renting? I can help with the next step
With an intervention order or safety notice, a renter can change the locks without the landlord’s permission. I supply the key the rental provider is entitled to, kept separate, so the excluded person never gets one.
What I can secure
Everything a home needs to feel safe again.
Lock changes and door or window repairs are immediate measures under the Personal Safety Initiative, so they can go ahead without waiting for an audit. These are the jobs I do every week.
- Rekeying existing locks so every old key stops working
- New deadbolts and deadlatches on front and back doors
- Security screen door locks
- Sliding door locks and patio bolts
- Keyed window locks on every openable window
- Garage, side gate and letterbox locks
- Damaged doors and frames made safe after a forced entry
- Every lock keyed alike, so your client carries one key
Typical costs
A clear number before any work starts.
Every job is quoted in writing first, so the amount approved on the package is the amount on the invoice. Prices include GST and the call-out.
- Unit or townhouse rekeyUp to 2 locks, all on one key, 2 new keys.$179
- House rekeyUp to 4 locks, all on one key, 2 new keys.$269
- Each extra lockGarage, side gate, sliding door and so on, same visit.$44
- Keyed window lock supplied and fittedFirst window. Each further window on the same visit is less.from $94
- New deadbolt or deadlatchSupplied and fitted. Quoted to suit the door before anything is bought.Quoted
- Damaged door or frame made safeAssessed on site or from a photo, quoted before work starts.Quoted
Melbourne’s west and inner west: add a flat $40 travel charge, shown on the written quote. Jobs booked together on the same day share one travel charge.
Already trusted by services in the west
Working with family violence services across Geelong and Melbourne’s west.
I currently carry out lock work for inTouch Multicultural Centre Against Family Violence, and I’d welcome the chance to support your team the same way.
Geelong, the Bellarine, the Surf Coast and Lara. Werribee, Hoppers Crossing, Tarneit, Point Cook, Altona, Footscray, Sunshine, Deer Park, Caroline Springs and Melton.
Alexis Komesha, Lock Services
0415 395 981
alex@lockservices.com.au
Ask for the one page price list
Fully insured · ABN 51 776 394 602 · registered for GST. Happy to meet your team to introduce myself.
5.0 out of 5 from 140 reviews on Airtasker
What people say after I’ve been to their home
Every review below is from a real customer. What comes up again and again is honesty, care and clear communication.
★★★★★
Alexis can not be fault in anyway. He is polite, knows his work well. Open and honest communication if he finds some issue. Went on extra mile to help us with a sliding door lock which had broken screw.Bijma W. · Change door locks
★★★★★
His communication was excellent, he kept me informed throughout the entire process, responded promptly, and was always polite and professional. The quality of his work was outstanding.Nikz F. · Needs 3 locks changed
★★★★★
Your responsiveness and communication was really great and appreciated. I especially thank you for your attention to the detail and extra time to make sure my security lock also closes!Jacqui R. · Install door handle and lock for external door
What case managers ask
Can you invoice our service directly for the Flexible Support Package?
Yes. Quotes and tax invoices are made out to your service, itemised with GST shown, and carry the client reference you give me. The quoted amount is the invoiced amount.
How fast will we get a quote?
Within the hour of your call, text or form request. If I'm on a job I'll confirm I've got it straight away and send the written quote as soon as I'm off the tools.
Can you attend the same day?
Wherever possible, yes. For an urgent safety situation tell me when you call and I'll prioritise it. I'll always give you a real arrival time.
Do you need the client's name?
No. I only need a way to contact your client safely and the address, which I'll take by phone. Quotes and invoices can use your client reference instead of their name.
Does a renter need the landlord's permission to change the locks?
Not if they have a family violence intervention order or safety notice. The renter can change the locks without permission, then gives a key to the rental provider or agent and a copy of the order. The excluded person must not be given a key. Without an order, the renter needs permission or can apply to VCAT.
Do you keep a copy of the keys?
Never. All new keys are handed to your client, plus the separate key the rental provider is entitled to if the property is rented. No copy stays with me.
What if the person using violence turns up while you're there?
I don't engage. I make sure your client is safe, call 000 if needed and let you know straight away. A support worker or police member is welcome on site for any job.
Is lock work covered by the Personal Safety Initiative?
Lock changes and repairs to broken doors or windows are immediate measures, so they can go ahead without a safety audit. Larger upgrades such as cameras or alarms go through your PSI coordinator.
Are you insured?
Yes. Fully insured, ABN 51 776 394 602 and registered for GST. Certificate of currency available on request.
Which areas do you cover?
Geelong, the Bellarine, the Surf Coast and Lara, and Melbourne's west including Werribee, Hoppers Crossing, Tarneit, Point Cook, Altona, Footscray, Sunshine, Deer Park, Caroline Springs and Melton.
For case managers
Request a lock change quote.
Send the basics and I’ll come back with a written quote within the hour. For anything urgent, call or text 0415 395 981 instead.
Please don’t include your client’s full name or address here. I’ll call you to confirm the details. Requests come straight to me and are never shared.
If you’re in danger right now, call 000. For confidential support: 1800RESPECT on 1800 737 732 or Safe Steps on 1800 015 188, any time, day or night. If you’re worried someone may see this page, the Quick exit button takes you straight to a weather search.
Need a lock change for a client today?
Call or text and I’ll have a written quote back to you within the hour.
Call 0415 395 981 Send a text